Check FAQ Before giving us a Ring.

Frequently Asked Question’s (FAQ)

 

    Why I didn’t receive the verification email?

-Please check your email spam box for the verification email.

 (Report it as not spam to receive further mail in your inbox)

 

    From Where I can update my information & manage my profile?

-After you log in to your profile select the manage profile option from the menu.

 

    Where I can track my order status/

-You can track your order by clicking on the link you have received on your mobile number through message or click on Track Order option on the Home Page and track by your order number.

 

    Why I didn’t receive an email for resetting my password?

-Please check your emails spam box.

  

     Why there is no cash on delivery option?

-It is not possible to provide a COD option in the COVID-19 pandemic.

 

    Can I return the products?

-Yes, you can (Please, check the return policy)

 

    Can I cancel my order?

-Yes, you can cancel your order before we transfer it to our courier partners.

 

    When do I expect the refund?

-To refund your 100% amount it takes a minimum of 4-5 days, in some cases a week.

 

    What if my transaction gets failed?

-The amount will be refunded to your bank account.

 

FAQ’s For Seller

 

· How to register my shop on the Lifanso eCommerce platform?

-You will find the link at the bottom of this page, click on Apply Now Button.

 

· What documents are required to get registered on this platform?

-1. You need to have a registered shop with the government under proprietorship, Private Limited Company, Public Limited Company, LLC, or any other legal registration document.

 -2. GST Registration

 

·    How to add products to the list?

-First, you need to verify your business account by providing Registration & GST documents.

Then you can add products by coping from the other seller or you can create your own products list by filling in the details of the product.



Return & Refund Form

(Open Above Link in Browser)

(Always Make a Video While Unpacking the Product)


Contact us on..

1800 267 8825

+919529485507

support@lifanso.com

Main Office: Lifanso Ecom Services Pvt Ltd

Behind Asha Hospital, Parimal Nagar, Nanded, MH 431602